Privacy policy

Controller

Controller: [LEGAL ENTITY NAME], tax ID [TAX ID / NIF], address [REGISTERED ADDRESS]. Contact: info@zaverse.es.

Data we process

Via the contact form: name, email address, phone number (if provided) and message content.

Technical browsing data that the browser or hosting server may generate in the ordinary course (for example IP address, device type or pages visited), to the extent hosting logs exist.

This Site does not collect card payments while no ticketing gateway is in place.

Purposes and legal bases

Handling enquiries sent through the form: pre-contractual steps or legitimate interest in responding and, where applicable, consent.

Maintaining and securing the Site: legitimate interest in security and technical operation.

Complying with legal obligations where they apply.

Recipients and processors

Contact-form data is handled by the Zaverse team. Hosting, email or maintenance providers may access data as processors where required.

The Site may embed Google Maps and videos hosted on Cloudinary; those providers may process technical data under their own policies.

Retention

Contact messages are kept for as long as needed to handle the enquiry and then for any applicable limitation periods. [CONTACT DATA RETENTION PERIOD] must be confirmed.

Rights

You may request access, rectification, erasure, objection, restriction and portability where applicable by writing to info@zaverse.es. You may also lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

Children

The Site is not intended to collect children’s data deliberately. If a child submits a message, the controller will handle it proportionately and may involve a parent or guardian.

Updates

This policy may be updated. The version published on the Site applies.